Returns & Exchanges
At CarpeĀ®, we want you to feel confident and dry, which is why we offer a 60-day sweat-free guarantee on all our products. If you aren't completely satisfied with your results, we make the return or exchange process simple and stress-free.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing at home.
- 3.Package Your Items
Securely pack the products in their original packaging or a similar sturdy box, ensuring the prepaid return label is clearly visible on the outside.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and process your return, your refund will be issued to your original payment method within 5-7 business days.